Asia Miles

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Please send us your queries (members only) or contact us on one of the following toll-free numbers.

Asia Miles Service Hotline

Hong Kong +852 2747 3838
Available 24 hours a day, seven days a week. When you dial this number you will be connected to the Voice Response System. With this facility you can check your last three Asia Miles transactions, and to obtain your e-itinerary receipt.

Asia Miles Service Fax Number

Hong Kong +852 2312 0883

# Toll-free calls can be made from fixed lines, but not from mobile or pay phones.

For countries where a toll-free service is not available, please call the Asia Miles Service Hotline in Hong Kong.

Please note that the '+' sign represents the International Access Prefix. A touch-dial tone phone is required to access the interactive Asia Miles Service Hotline.

Asia Miles Service Desk

We have two service desks in the Departures Hall, Terminal 1 of Hong Kong International Airport located at Aisle B (open daily from 7:00am to 11:45pm) and at Aisle H (open daily from 6:00am to 9:30pm).

We can help you with a wide range of member services including:

• programme information
• mileage checking
• missing mileage credit - for Cathay Pacific and Dragonair flights
• itinerary changes
• administration e.g. personal information changes
• redemption bookings
• redemption ticket issuance and pick up
• instant redemption (upgrades, extra baggage) on Cathay Pacific and Dragonair flights
• Asia Miles application

Asia Miles Postal Address

Asia Miles, PO Box 1024
Tsuen Wan Post Office, Hong Kong