Asia Miles

1. Redeem online during the redemption period.
2. Your redemption letter will be mailed out to your designated address within the next working day after miles are successfully deducted from your account. Normal mailing lead-time of redemption letter for mailing address in Hong Kong is around one week, and up to three weeks for mailing address outside of Hong Kong. Actual time taken will depend on postal service and mailing location.
3. Upon receiving your redemption letter, visit Bravo Entertainment International Co. Ltd (“The Collect ion Centre”) between 10 November 2009 and 10 December 2009. The Collection Centre will arrange the seat(s) and issue tickets for you.
   
   Address:
   Unit B, 9/F, Southern Commercial Building, 11-13 Luard Road, Wanchai, Hong Kong
   
   Office hours:
   Monday to Friday: 11:00a.m. to 7:00p.m.
   Saturday: 11:00a.m. to 2:00p.m.
   
   Telephone: +852 8104 7355
4. Present the original redemption letter and your membership card upon collection of tickets

For enquiry on program details, please call +852 2905 8134.

1. Member must first redeem this award online, then visit The Collection Centre to collect the tickets between 10 November and 10 December 2009 by submitting the original redemption letter. Failure to do so will result in tickets being forfeited.
2. Seats are limited and will be allocated on a first-come, first-served basis.
3. The Collection Centre will handle the seating arrangements for members.
4. If members fail to present the original redemption letter, The Collection Centre reserves the right to charge the member the original ticket price.
5. Award items can be collected either by the member or by a third party authorized by the member.
6. Redemption of award items is subject to availability.
7. Confirmed bookings are final and cannot be changed.
8. The chosen award does not include delivery. Self-collection service is available only in specified locations.
9. No refund or exchange policy is applicable.
10. East Asia Entertainment Ltd. reserves the right to change or cancel programs and schedules without prior notice.
11. In case of any dispute, the decision of Cathay Pacific Loyalty Programmes Ltd. and East Asia Entertainment Ltd. is final.
12. Other Asia Miles terms and conditions apply.