Duty-free Preflight Order
You can now redeem your Asia Miles for exclusive inflight duty-free merchandise on Cathay Pacific! Simply log on to our Duty-Free Preflight Order Service to redeem your favourite awards between 2 and 21 days before you fly, then pick up your selected items on board your next flight.
Choose from a wide range of fabulous products in the following categories:
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Fragrances Explore the amazing formulas of top perfume houses |
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Cosmetics Bring out your colour with our glamorous make-up range |
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Skincare Great looks start from the basics |
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Jewellery, Watches & Accessories Accessorise with this season's hottest collection |
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Electronics and Toys Have fun with gadgets for all ages |
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CX Collectibles Complement your trip with a nice piece of memento |
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Confectioneries, Wine & Spirits Tempting pleasures – indulge yourself with premium liquors and sumptuous fine chocolates. |
How to redeem your duty-free awards...
- Visit http://www.cathaypacific.com/dutyfree
- Select and redeem your desired duty-free awards
- Enter your personal information and the details of your confirmed Cathay Pacific flight
- Present your travel documents to flight attendants on board your confirmed flight for product collection
Terms and conditions
- Only principal members are entitled to this redemption offer.
- Members can redeem a maximum of 20 products per redemption transaction.
- The maximum order quantity of each product is 20 or less. Please refer to the respective product description pages for more details.
- The amount of Asia Miles required to redeem a particular product may vary from time to time and will be debited from a member's account according to its product listing at time of redemption.
- The validation of travel documents is required for inflight collection. The travel document number of member must match the travel document number as registered during online redemption.
- Members are required to sign the Product Delivery Form as confirmation of receipt of the product redeemed.
- Any rescheduling of flights must be made between 2-21 days prior to your original departure date and not more than 60 days after the redemption date.
- Any redeemed item left uncollected for 60 days after the redemption date will be forfeited.
- Exceptional circumstances such as flight disruption, aircraft rotation and operational requirements etc may hamper availability of redeemed items on board your flight. In this case, please contact preflightorder@cathaypacific.com for re-arrangement.
- Other Preflight Order terms and conditions apply.
- Other Asia Miles terms and conditions apply.
Redeem Miles
- Redeem Miles
- Flight Award Finder
- Lifestyle Award Finder
- Flights
- Miles Conversion
- Hotel & Holiday Packages
- Wine & Dine
- Leisure & Sport
- Electronics & Accessories
- Household & Other Merchandise
- Gifts, Flowers & Hampers
- Car Rental & Transportation
- Health & Beauty
- Special Events
- Asia Miles for Charity and the environment
- iAuction
- Duty-free Preflight Order










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