Duty-free Preflight Order

You can now redeem your Asia Miles for exclusive inflight duty-free merchandise on Cathay Pacific! Simply log on to our Duty-Free Preflight Order Service to redeem your favourite awards between 2 and 21 days before you fly, then pick up your selected items on board your next flight.

Choose from a wide range of fabulous products in the following categories:

Fragrances
Explore the amazing formulas of top perfume houses

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Cosmetics
Bring out your colour with our glamorous make-up range

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Skincare
Great looks start from the basics

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Jewellery, Watches & Accessories
Accessorise with this season's hottest collection

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Electronics and Toys
Have fun with gadgets for all ages

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CX Collectibles
Complement your trip with a nice piece of memento

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Confectioneries, Wine & Spirits
Tempting pleasures – indulge yourself with premium liquors and sumptuous fine chocolates.

View awards


How to redeem your duty-free awards...

  1. Visit http://www.cathaypacific.com/dutyfree
  2. Select and redeem your desired duty-free awards
  3. Enter your personal information and the details of your confirmed Cathay Pacific flight
  4. Present your travel documents to flight attendants on board your confirmed flight for product collection

Terms and conditions

  1. Only principal members are entitled to this redemption offer.
  2. Members can redeem a maximum of 20 products per redemption transaction.
  3. The maximum order quantity of each product is 20 or less. Please refer to the respective product description pages for more details.
  4. The amount of Asia Miles required to redeem a particular product may vary from time to time and will be debited from a member's account according to its product listing at time of redemption.
  5. The validation of travel documents is required for inflight collection. The travel document number of member must match the travel document number as registered during online redemption.
  6. Members are required to sign the Product Delivery Form as confirmation of receipt of the product redeemed.
  7. Any rescheduling of flights must be made between 2-21 days prior to your original departure date and not more than 60 days after the redemption date.
  8. Any redeemed item left uncollected for 60 days after the redemption date will be forfeited.
  9. Exceptional circumstances such as flight disruption, aircraft rotation and operational requirements etc may hamper availability of redeemed items on board your flight. In this case, please contact preflightorder@cathaypacific.com for re-arrangement.
  10. Other Preflight Order terms and conditions apply.
  11. Other Asia Miles terms and conditions apply.