1. Contact Accor Customer Service Centre for room reservations prior to award request. Please specify that this is an Asia Miles redemption and quote the rate code CXRE and your membership number when making a booking.
2. Upon confirmation of room availability, redeem your Asia Miles on or before the award redemption period.
3. Your redemption letter will be mailed out to your registered address within the next working day. Please allow up to two weeks for delivery, depending on postal service and mailing location.
4. Present your original redemption letter at hotel check-in.
   
   Accor Customer Service Centre Hotlines:
   
   800 93 8768 (Hong Kong toll-free)
   800 6161 367 (Singapore toll-free)
   400 818 2688 (China)
   1 800 515 5679 (USA/Canada toll free)
   +612 8584 8666 (other countries)
   

For more information about this hotel, please visit www.accor.com.

1. Member must contact Accor Customer Service Centre directly for a booking (guaranteed by credit card) prior to redeeming this award. All bookings are subject to room availability and blackout dates may apply.
2. Redemption request must be made directly by member. The name on the redemption letter must be either the member's or a redemption group member's.
3. Redemption award must be enjoyed by member or redemption group member.
4. The original redemption letter must be submitted upon check-in.
5. A 72-hour advance notice is required for re-scheduling or cancellation of confirmed bookings.
6. Cancellation policies apply and a no show/cancellation charge will be borne by the member.
7. Any incidental costs not included in the award will be at the expense of the user.
8. Members shall pay for the room stay shall they fail to present the original redemption letter at hotel check-in.
9. In case of any dispute, the decision of Cathay Pacific Loyalty Programmes Ltd. and Accor is final.
10. Other Asia Miles terms and conditions apply.