1. Redeem online during the redemption period.
2. Your redemption letter will be mailed out to your designated address within the next working day after miles are successfully deducted from your account. Normal mailing lead-time of redemption letter for mailing address in Hong Kong is around one week, and up to three weeks for mailing address outside of Hong Kong. Actual time taken will depend on postal service and mailing location.
3. Contact one of the ASC Fine Wines to check for stock availability at least 24 hours before collection.
4. Present the original redemption letter and your membership card upon collection of award items at:
   
   Beijing
   Address: #7/F., Block D, The Place No.9 Guanghua Road,Chaoyang District, Beijing P.R.China,100020 Telephone: +86 10 6587 3808 Opening Hours: 10am to 5pm, Monday to Friday
   
   Guangzhou
   Address: Room 805A, T. P. Plaza, 9/109 Liu Hua Road, Guangzhou, China, 510010
   Telephone: +86 20 8666 8683
   Opening Hours: 10am to 5pm, Monday to Friday
   
   Hangzhou
   Address: Room 716, Xihu World Trade Center, No. 58 Chang Sheng Road, Hangzhou, China, 310006
   Telephone: +86 571 8755 8422
   Opening Hours: 10am to 5pm, Monday to Friday
   
   Shanghai
   Address: Room 808, Tian An Center, No 338, Nanjing Xi Lu, Shanghai, China 20003
   Telephone: +86 21 6445 3214
   Opening Hours: 10am to 5pm, Monday to Friday
   
   Shenzhen
   Address: Unit 1368, East 13/F, China Nuclear Building, Shennan Zhong Road, Shenzhen, China 518031
   Telephone: +86 755 8348 4893
   Opening Hours: 10am to 5pm, Monday to Friday
   
   Xiamen
   Address: Unit 2703, The Bank Center, No.189, Xiahe Road, Xiamen China, 361003
   Telephone: +86 592 2999 688
   Opening Hours: 10am to 5pm, Monday to Friday

For product enquiries, please visit www.riedel.com.

1. Award items can be collected either by the member or by a third party authorized by the member.
2. The original redemption letter must be submitted upon award item collection.
3. Award items must be collected within the award collection period, or else will be forfeited.
4. Redemption of award items is subject to availability.
5. The chosen award does not include delivery. Self-collection service is available only in specified locations.
6. No refund or exchange policy is applicable.
7. In case of any dispute, the decision of Cathay Pacific Loyalty Programmes Ltd. and ASC Fine Wines is final.
8. Other Asia Miles terms and conditions apply.