1. Redeem online during the redemption period.
2. Your redemption letter will be sent to your registered address within the next working day. Please allow up to two weeks for delivery, depending on postal service and mailing location.
3. Present your original redemption letter and your membership card upon collection of Annual Passes at Guest Relations windows of the Hong Kong Disneyland Main Entrance. You will be required to present personal identification and provide personal data at the time of issue of Annual Passes.

For product enquiries, please visit www.hongkongdisneyland.com.

1. Annual Passes must be collected by the member.
2. The original redemption letter must be submitted upon collection of Annual Passes, otherwise the member must pay the Annual Passes price inclusive of other charges at the full published rates.
3. Annual Passes must be collected within the award collection period, or else be forfeited.
4. Redemption of award items is subject to availability.
5. No refund or exchange policy is applicable.
6. Annual Passes are issued subject to the Annual Passes Terms and Conditions and the Park Rules and Regulations set out at www.hongkongdisneyland.com.
7. In case of any dispute, the decision of Cathay Pacific Loyalty Programmes Ltd. and Hong Kong International Theme Parks Limited is final.
8. Other Asia Miles terms and conditions apply.