- Redeem online during the redemption period.
- Your redemption letter will be mailed out to your designated address within the next working day after miles are successfully deducted from your account. Normal mailing lead-time of redemption letter for mailing address in Hong Kong is around one week, and up to three weeks for mailing address outside of Hong Kong. Actual time taken will depend on postal service and mailing location.
- Present your original redemption letter and your membership card upon collection of Annual Passes at Guest Relations windows of the Hong Kong Disneyland Main Entrance. You will be required to present personal identification and provide personal data at the time of issue of Annual Passes.
For product enquiries, please visit www.hongkongdisneyland.com.