- You are advised to check for details on participating airlines prior to redemption, while all cross-boundary ferry services information can be found at www.turbojetseaexpress.com.hk.
- Redeem online during the redemption period.
- Your redemption letter will be mailed out to your designated address within the next working day after miles are successfully deducted from your account. Normal mailing lead-time of redemption letter for mailing address in Hong Kongis around one week, and up to three weeks for mailing address outside of Hong Kong. Actual time taken will depend on postal service and mailing location.
- You are advised to reserve ferry tickets for your preferred departure date by returning the completed reservation form. Please remember to list the designated Promotion Code (as printed on your redemption letter) under the "Remarks" section of your reservation form.
- Present the original redemption letter and your membership card when collecting your ferry tickets at the designated TurboJET Sea Express ticketing office.
For ticket enquiries, please call +852 2859 3333 (Hong Kong), +86 755 2777 6818 (Shenzhen) or visit www.turbojetseaexpress.com.hk