General Information
Help

Welcome to asiamiles.com – our web site which gives you easy access to your account information, 24 hours a day, seven days a week.

Viewing Tips

To help ensure that our web site is always accessible to you, we track (anonymously) which browsers and operating systems you are using as well as your plugin and helper applications.

Brower Requirements
Our site is compatible with most browsers but is best viewed in:

  • Internet Explorer 5.5 and above
  • Netscape 6.0 and above

Please note that older versions of these browsers may not be able to view or support the latest Internet technology such as dynamic layers, JavaScript and SSL.

Screen Resolutions
Our site is designed for optimal use at resolution 800 x 600.

Plugin and helper applications
Whilst plugins and helper applications are not required for all key functions, we assume that the majority of visitors have Flash capability and the Adobe Acrobat Reader for pdf files. If a plugin or helper application is required to access content, this will normally be highlighted. However, we are not responsible for any problems associated with these plugins.

Home Page

Main Navigation
Select an area that interests you for detailed information.

Your Account (More...)
Manage your account, review your mileage and select your preferences.

Language Selection
Change the language of your current viewing page.

Login Box (More...)
Log in to view your account information and to take advantage of all web site features.

Quick Tools (More...)

  • Join Now
    Enrol instantly to become a member.
  • Member Benefits
    View your selected programme information.
  • Service Desk
    Select an item to bring you to the most frequently visited function or page.
  • Partners
    Pick a partner to see how many miles you can earn.
  • Award Search
    Calculate the miles you need for redeeming flight awards or search for available lifestyle awards.

Offers
View our not-to-be-missed earning and redemption offers.

News
Catch up-to-date breaking news about Asia Miles.

Member Log In
Log in
On the top right corner of most pages, you can log in to your account with your membership number and PIN to take full advantage of the features on asiamiles.com. If you have forgotten your PIN, you can retrieve it online after confirming some personal information, provided you have registered your email address in your personal profile.

"Remember this number"
By checking "Remember this number", your membership number will be active in your browser for six months since your last visit using a permanent cookie. However, for security reasons, we ask you to confirm your PIN to access your account after you close your browser or after a period of inactivity.

You can reset the "Remember this number" selection any time on your next successful login with the box unchecked.

Log out
To safeguard your personal data, please ensure you log out before leaving our web site. The log out box can be found in the top right corner of every page.

Quick Tools
There is a set of tools on the right-hand side of most pages to give you extra convenience for accessing some applications or information like Flight Award Calculator, partner information etc. Every main navigation item has its own set of relevant quick tools.
FAQ

Why not visit our FAQs before contacting us if you have a question? You may quickly find your answer with our top 10 frequently asked questions or by searching with some keywords.

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