2.1 We will process the following Personal Data about you:
(a) Information about you and your membership ► Your personal information such as your name, gender, date of birth, nationality, contact details, travel document, CMP number, and status when you are redeeming rewards with AML;
(b) Your payment details► Payment details used to redeem our travel and lifestyle awards such as card holder name, credit or debit card number and expiry date, account information relating to other payment services (such as online or mobile payment services or virtual currency) and billing and refund information;
(c) Information in relation to your redemption of travel and lifestyle awards► Information about your redemption of awards, including your travel itinerary, hotel selection, car rental and other travel-related services, including services provided by CPA and AML, details of your travel companions or persons assisting you, and your choice of other lifestyle and experience awards e.g. events or concerts;
(d) Your interests, preferences, habits and opinions► Information that we collect about your interests, preferences, habits and opinions, such as your hobbies, destinations and awards including products, services and events you are interested in, your opinion on our offers, your feedback and satisfaction scores regarding your redemption experiences;
(e) Our interactions with you► A record of any interactions and correspondence between us such as calls made through the CPA and AML call centres, any interactions you have with our staff or representatives for research (e.g. conversations with research interviewer), and non-research (e.g. AML events) purposes and any interactions with us or posts that refer to us on social media;
(f) Survey information► Your responses to surveys, research and contests (for examples stories, photos, ideas, etc.) conducted by us or on our behalf or in regards to the partner services you use to earn and redeem mile; and
(g) Your use of our websites, mobile applications and social media platforms► Details of your visits to CPA and AML websites, your use of social media platforms and our mobile applications and other information collected through cookies and other tracking technology including information that you look at. We may also collect information about you that is publicly available online, including your social media profiles.
2.2 AML follows a strict “data minimisation” principle. Therefore, the Personal Data listed above is requested only when it is strictly required. For example: Payment details will be requested only if you want to pay for a service or product through an AML channel.