1. All Mileage Credits required for Flight Awards must be earned by the same Member under the same account. Pooling of Mileage Credits is not permitted.
  2. Redeeming Mileage Credits for Flight Awards is subject to capacity control, which may limit the number of seats available for Flight Awards. Members acknowledge that CPA and its Partners reserve the right to limit the number of seats made available for Flight Awards at their absolute discretion.
  3. The issuance of tickets for Flight Awards is subject to the passenger being responsible for applicable departure taxes, airport or government handling fees, fuel surcharges, security and insurance charges, and any other fees charged by any authorised entity. The passenger shall also be responsible for all other expenses and any other charges, claims or liabilities arising in relation to the use of tickets for Flight Awards. The actual required Miles and government and airport taxes/fees plus all carrier-imposed surcharges for all passengers will be advised at the time of booking.
  4. For the one-way Flight Award (except the oneworld Multi-carrier Awards), a maximum of 2 sectors are allowed, with only 1 stopover or 1 transfer. If the first sector origin airport and the last sector destination airport are located in different cities, but all sectors fall within the same country/region, this itinerary is still treated as a one-way Flight Award. On the other hand, the first sector origin airport and the last sector destination airport are located in different cities but within the same country/region and also the first sector destination airport is located in different country/region, this itinerary is not treated as one-way Flight Award; *for example JFK-DFW-LAX can be treated as one-way while JFK-LHR-IAD cannot be treated as one-way.
  5. For the round-trip Flight Award (except the oneworld Multi-carrier Awards), a maximum of 4 sectors are allowed with a minimum of 1 stopover. A maximum of 2 sectors only is allowed on each direction, inbound and outbound.

    A maximum of 1 open jaw is allowed either at the point of origin or at the turnaround point in a round-trip Flight Award.
    1. An open jaw at the point of origin (for an itinerary with international flights only) can only be made between different cities of a country/region.
    2. An open jaw at the turnaround point can be made between different cities, no matter whether they are in the same country/region.
    3. Travelling into and out of different airports within the same city is not considered as an open jaw.

    For the round-trip Flight Award without an open jaw, it can contain either:
    1. Maximum 3 stopovers; or
    2. Maximum 2 stopovers plus maximum 1 transfer; or
    3. Maximum 1 stopover plus maximum 2 transfers

    For the round-trip Flight Award with an open jaw at the turnaround point, it can contain either:
    1. 1 open jaw plus maximum 2 stopovers; or
    2. 1 open jaw plus maximum 1 stopover plus maximum 1 transfer; or
    3. 1 open jaw plus maximum 2 transfers

    For the round-trip Flight Award with an open jaw at the point of origin, it can contain either:
    1. 1 open jaw plus maximum 3 stopovers; or
    2. 1 open jaw plus maximum 2 stopovers plus maximum 1 transfer; or
    3. 1 open jaw plus maximum 1 stopover plus maximum 2 transfers
  6. The turnaround point of a round-trip Flight Award (except the oneworld Multi-carrier Awards) is determined by the following rules:
    1. In a 2-sector itinerary, the first sector destination point must be the stopover point and the turnaround point or destination of the open jaw sector*; or *for example, in the itinerary of HKG-TPE(open jaw & turnaround point)KHH-HKG.
    2. In a 3-sector itinerary, if there is an open jaw at the turnaround point, the destination of the open jaw sector* must be the turnaround point; or *for example, in the itinerary of HKG-TPE-NRT(open jaw & turnaround point)KIX-HKG
    3. In a 3-sector itinerary, if there is a transfer but no open jaw involved, the only stopover point must be the turnaround point; or
    4. In a 3-sector itinerary, if there are 2 stopovers (no transfer and no open jaw involved), the furthest stopover point from the origin of the whole itinerary must be the turnaround point; or
    5. In a 4-sector itinerary, the second sector destination point must be the stopover point and turnaround point or the destination of the open jaw sector.
    6. A transfer point must not become a turnaround point of a round-trip itinerary.
    7. A turnaround point must also be the stopover point.
  7. For the round-trip Flight Award, outbound and inbound flights must be booked at the same time.
  8. There are two levels (Long - Type 1 and Long - Type 2) of mileage requirements for all long-haul Flight Awards (except the oneworld Multi-carrier Awards). Long - Type 1 applies when the mileage distance of either inbound or outbound itinerary falls between 5,001 and 7,500 miles and none of its origin, destination or turnaround points include a city in the Americas. If a city in the Americas is just acting as a transfer point or stopover (not an origin, destination or turnaround point), Long - Type 1 still applies. Long - Type 2 applies when the mileage distance of either inbound or outbound itinerary falls between 5,001 and 7,500 miles and the origin, destination or turnaround point includes any city in the Americas.
  9. Not all Flight Awards are available through all Partners. Members should refer to the "Redeem miles" section of www.asiamiles.com for details. Flight Awards and participating Partner Airlines may be subject to change or withdrawal.
  10. Certain sectors and destinations for each Asia Miles Airline Partner may not be eligible for Flight Award redemption.
  11. Flight Awards are not available on codeshare flights.
  12. Members are eligible for Flight Awards only when they clearly indicate the nature and dates of the Flight Award when making a reservation for the flight desired.
  13. Tickets for Flight Awards will be issued after the reservation is confirmed. Flight Awards are not permitted for open-dated tickets.
  14. Tickets for Flight Awards will be issued automatically and before the ticketing deadline as determined by CPA and Airline Partners, once all the required information has been provided. It should also be noted that:
    1. All required information must be provided at the time of booking.
    2. Flight Awards tickets will not be issued for waitlisted flights.
  15. All Flight Award tickets are valid for 12 months from the date of issue, unless otherwise specified. 
  16. Inbound/Outbound distance zone is based on the one-way distance between the origin airport and destination airport. If connecting sectors are involved, the sector distances should be added together to determine the total one-way distance and the applicable distance zone. Distance zones are applicable to all Flight Award types except the oneworld Multi-carrier Awards.
  17. Tickets for Flight Awards rebooking:
    1. Are available for changes of confirmed flight date or flight number, with the same itinerary, same airline, same cabin class and same ticket expiry date.
    2. Incur a charge when one confirmed flight date/number is changed to another confirmed flight date/number.
    3. Are available online at www.asiamiles.com and offline at The Asia Miles Service Centre for confirmed Cathay Pacific and Cathay Dragon flights.
    4. Please refer to the Service Fee Table for details.
  18. Tickets for Flight Awards may be re-issued:
    1. Only for travel by the same person.
    2. Provided the ticket is totally unused.
    3. Subject to additional Mileage Credits being required if the new journey belongs to a higher distance zone.
    4. Subject to having the same expiry date as the original ticket and for use on the same combination of airlines.
    5. Please refer to the Service Fee Table for details.
  19. Once tickets for Flight Awards are issued, they are non-transferrable but refundable:
    1. Provided the ticket is totally unused.
    2. If the refund is requested before ticket expiry date.
    3. Please refer to the Service Fee Table for details.
  20. Use of Flight Awards is subject to the operating airline's conditions of carriage and other conditions as specified by the operating airline.
  21. The sale or barter of Mileage Credits, Awards or other programme benefits is prohibited and will result in the forfeiture of all Mileage Credits or Awards and the cancellation of membership. Violators will be liable for damages suffered or incurred by AML, CPA and/or Partners.
  22. From time to time, we may offer special promotional rates for award bookings. Such bookings will be subject to the terms and conditions published with each offer, which take precedence over these terms and conditions.